overview

Support & Training

Once your NetSuite implementation is complete, it is important to take the opportunity to benefit from the success of the implementation. The next step may include smaller follow-up projects to enhance functionality, implementation of components not implemented during the initial Go-Live, or further development of advanced business processes in the account.

A successful ongoing plan should include pro-active account optimization through an Account Management Services.

Our experts keep a watchful eye on your account, keeping it clean and running smoothly. Take advantage of our team's knowledge and experience with NetSuite so you can focus on your business. Allow us to help you stay abreast of your evolving business processes so they function optimally within your account, provide training for your specific needs, keep you advised of on-going enhancements, test new releases of NetSuite to anticipate problems before they happen, be onsite when needed, and help you keep your end-users working effectively and efficiently.

Support and Training services are available a-la-carte because every client has different needs. Select a custom bundle to fit your needs, and receive discounted pricing.

Included in any Support package you choose, we provide a secure Support Portal where you can track your cases, a custom Info Tab in your account where you can reference support materials or submit cases and enhancement requests.


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