EnabledSuccess' Software Assessment and Business Case Development services are flexible in order to allow us to meet the needs of each client's unique situation. For most clients, these services include one or more of the following services. Please contact us so that we can send you a valuable Software Evaluation Services Checklist and we can discuss your project in further detail.

• Requirements/User Needs Interviews
• IT Resources and Environment Evaluation
• Business Process Review
• Current System Evaluation
• Fit/Gap Analysis of Current System
• Benefits/Risks of Current System vs. New Software
• Cost Analysis of Current System vs. New Software
• Return on Investment (ROI) Analysis
• Assessment Report and Recommendations
• Technology Roadmap
• Business Case Report & Presentation

Here is a more detailed discussion of some of the software assessment services we offer:

Strategic Plan Development or Review - We collaborate with you in the development of your IT strategic plan and make recommendations based on systems available on the market, IT staff competencies, and your current IT infrastructure.

Software Assessment - We help you determine if you should move to a new system or remain on the current system. We look at how the current system is being utilized - it's strengths and weaknesses, and what is being done in ancillary systems (including Excel). We then put together a technology roadmap with recommendations including training issues, the strength of the vendor, future vendor and software direction, cost to maintain the current system, cost to purchase a new system, ROI analysis, etc.

Business Process Review - We review your current business processes and provide an overview of broken processes and process improvement that will be facilitated with the implementation of modern software systems. Many times, this review results in a re-engineering of current business processes.

Software Budget & Timeline - Determining a realistic budget & timeline is crucial. Our established industry relationships and experience provide the springboard what it actually costs to purchase and implement a new system. We not only look at the first year cost, but focus on the total cost of ownership over a 5 year period of time. We can help you put together your software and implementation budget, a timeline for the selection, and phased implementation of a new system.
ROI Analysis - We can help you put together a Return on Investment Analysis for a new software system. Collaboration is the key to success! We need to work closely with you to determine the right assumptions on cost for your company to get realistic numbers for ROI.

Business Case Development - The Business Case helps you establish support for technology initiatives and outlines a case for a new business software system suitable for presentation to executive management & boards.

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After selection, the solution is configured following best practice recommendations. EnabledSuccess’ methodology for its implementation process involves 5 clearly-defined phases.

EnabledSuccess performs various roles and the client has defined responsibilities for their project staff. However, for those clients that do not possess the personnel to fulfill all of their various roles, EnabledSuccess can provide personnel. This is most prevalent in Project Management roles.

EnabledSuccess can train as many end-users as needed to ensure that all staff are able to take advantage of the implemented applications. A variety of sessions are offered: General, Process-Specific, or Role-Based Session.

Go-Live Support is provided with every implementation in order to ease users into the newly acquired system. We assist by monitoring transactions closely and proactively suggesting ways to improve the adoption of new processes.

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EnabledSuccess Support & Optimization services are dedicated to helping customers make the most of their software investment.

General Services and Support (GS2) is a customizable, pay-as-you-go option to answer questions and provide assistance when you need it. Access our certified Consultants to address issues as they come up and don’t waste time spinning your wheels.

• Case by Case Support
• Onsite Support & Training available
• Online Support Centre to track your cases

Account Management Service (AMS) is an ongoing service in which our Certified Consultants manage your account for you. Let your staff focus on their jobs while we maintain the integrity of your data and processes. Be proactive rather than reactive, and ensure maximum return on your software investment.

• Administration and Monitoring
• Online and Onsite Incident Support and Training
• Lunch ‘n Learns
• Dedicated Log-in Page
• Knowledge Base
• Beta Testing
• New Employee Orientation
• Bulletins & Newsletters

We understand that businesses continually evolve and grow and that the release of new features and enhancements can impact your processes. In order to maximize your investment in your application, EnabledSuccess does not walk away once an implementation is complete. We offer a variety of additional services to support your organization.

The main components of Account Streamlining Services include:

• Upgrade Impact
• Account Review Services
• Training

Enabled Success recognizes that there are a variety of solutions and systems that organizations use for their operations. Our integration services can provide solutions to integrate data from virtually any business system with your new application.

 Contact Us Today For a Free Software Assessment

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